The risk of PSOs using unnecessary physical force and inappropriately using weapons such as capsi- cum spray and batons remains because there is no independent monitoring and public reporting of how often PSOs use force compared to police and whether there are any concerning trends in the use of force by PSOs at particular train stations. Similarly, the potential for PSOs to engage in over-policing and excessive fining against of people with known vulnerabilities remains without public reporting and independent monitoring. To improve publc accountability, the report recommends better public report- ing and independent monitoring on these issues.
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