Types of complaints
Complaints can reply to different types of behaviour.
Communication and customer service complaints
Communication and customer service complaints usually involve matters such as:
- rudeness
- poor attitude and practice
- careless or poor service
- failure to adequately explain police procedures, deal with your crime report or keep you informed
Corruption, misconduct, or improper conduct
Examples of complaints related to serious or criminal offences include:
- corruption
- misconduct, and
- improper conduct, such as:
- dishonesty
- harassment
- unlawful arrest
- threats or threatening behaviour
- excessive or unreasonable use of force.
Family violence and sexual offences by Police
Visit Reporting family violence or sexual offences perpetrated by a Victoria Police employee page for guidance and reporting options.
The Word Document can be accessed by using the link below.
Victoria-Police-complaints-form-2022-accessible
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