How to make a complaint about Police.

Types of complaints

Complaints can reply to different types of behaviour.

Communication and customer service complaints

Communication and customer service complaints usually involve matters such as:

  • rudeness
  • poor attitude and practice
  • careless or poor service
  • failure to adequately explain police procedures, deal with your crime report or keep you informed

Corruption, misconduct, or improper conduct

Examples of complaints related to serious or criminal offences include:

  • corruption
  • misconduct, and
  • improper conduct, such as:
    • dishonesty
    • harassment
    • unlawful arrest
    • threats or threatening behaviour
    • excessive or unreasonable use of force.

Family violence and sexual offences by Police

Visit Reporting family violence or sexual offences perpetrated by a Victoria Police employee page for guidance and reporting options.


The Word Document can be accessed by using the link below.







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