11. Misleading or deceptive conduct
When acting for a client an agent or sales representative must not engage in conduct that is misleading or deceptive or is likely to mislead or deceive within the meaning of the Australian Consumer Law (WA) Part 2-1.
12. Unconscionable conduct
When acting for a client an agent or sales representative must not engage in unconscionable conduct within the meaning of the Australian Consumer Law (WA) Part 2-2.